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Where do I go to get help?

For all computer or software-related problems or questions:

  • Email the Help Desk: helpdesk@pittsfield.net
  • Or call: 413-499-9568
  • Or use the handouts or video tutorials listed on the home page of this website.


For printer questions:


For questions on or help with Data questions, including the following:

  • Data Warehouse
  • Aimsweb (Dibels)
  • Galileo
  • TestWiz
  • PLATO Online Learning
Please visit Matt Gravel's website.

Or email him at: mgravel@pittsfield.net


For general PowerSchool data questions, concerning:

  • School and term calendars
  • Scheduling changes & corrections
  • Grade corrections
  • Honor Roll
  • GPA
  • Transcripts and historical grades
Please email Ron Charbonneau at: rcharbonneau@pittsfield.net